Privacy & Security Notice
Senovate AI Co., Ltd. (collectively, referred to as “we”, “our” or “us”) recognizes the importance of the protection of personal data for you of our products and services. We know you care how information about you is collected. The information you share with us allows us to provide the products and services you need and want appropriately tailored for you, only from Senovate AI Co., Ltd. We appreciate your trust that we will carefully and sensibly handle your personal data while giving you the very best personalized experience and customer services.
This privacy policy (this “Privacy Policy”) applies to our websites, mobile applications, call center, social networking sites, online communication channels, and other locations where we collect your personal data. However, please read this Privacy Policy in conjunction with the terms and conditions of particular service that you use. (This may be provide separately according to the type of Personal Data that we collect from you)
For the purpose of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person.
We reserve the right to modify this Privacy Policy from time to time, so please review it frequently to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on our website or application. We will provide additional notice of significant updates. In case any modification deprives your rights of sensitive data in relation to this Privacy Policy, the Company will first obtain your consent, except as otherwise permitted by law.
We may collect information from you when you access or register our website, web app, or mobile apps (referring to the products of Senovate AI Co., Ltd., available for download in the iOS App Store or Google Play store.) or any interactions in any form or by any means with us. Some examples are:
1.1 Personal details, such as title, full name, gender, age, occupation, qualifications, job title, position, business type, company name, nationality, country of residence, date of birth, marital status, information on government-issued cards (e.g., national identification number, information on the national identification, passport number, tax identification number, driver’s license details or similar identifiers), signature, voice, voice record, photograph, work place, education;
1.2 Contact details, such as postal address, delivery details, billing address, residential address, workplace address, address shown in the national identification card, telephone number, fax number, email address, your contact person’s contact details (e.g., telephone number, contact data on any correspondence (e.g. written communication with you), and any other contact details you provided to us;
1.3 Membership details, such as account details, member card number, reward points, member ID, member type, customer type, member join/registration date and month, membership period, bank account and payment details, service and product applications;
1.4 Financial details, such as debit/credit card or bank information, credit/debit card number, credit card type, account details, bank account details, prompt pay number payment details and records and any other financial details;
1.5 Transaction details, such as details about payment to and from you, payment date and/or time, payment amount, details about refund, refund amount, points, date and location of purchase, purchase/order number, appointment date for service, acknowledgement of receipt, recipient email’s signature, warranty details, complaints and claims, booking details, rental details, transaction, transaction history, location, transaction status, past sales transaction, status, transaction status, purchasing behaviour, and any other details of products and services you have purchased, including but not limited to any information incurring from using of products or services provided on our platform, etc.;
1.6 Behaviour details, such as information about your purchasing behavior and data supplied through the use of our products and services;
1.7 Profile details, such as your username and password, profile details and picture, purchases, historical orders, past orders, purchase history, items bought, item quantity, orders or product recalls made by you, orders via website, Cash On Delivery details, order ID, financial records, PIN, your interests, preferences;
1.8 Usage details, such as information on how you browse or use our websites, platform, application products and services, products in customer’s cart;
Any of the information we collect from you may be used in one of the following ways, but not limited to: